Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in Hampton, Virginia, located at 1123 W Mercury Blvd Ste E. The clinic treats dogs and cats. Public hours and emergency or out-of-hours availability are not listed here.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Drop-off style appointments are mentioned in recent reviews

Pricing

No published pricing information is currently available for this clinic.

People

No individual veterinarians or staff members are named in the available information.

Reviews

Banfield Pet Hospital in Hampton has a 4.1/5 rating on Google from 240 reviews. Recent written feedback highlights concerns about long waits for drop-off and pick-up, frustration with frequent recommendations for additional paid services, and complaints about inconsistent coverage or unexpected extra charges related to a monthly plan. Some reviewers also mention that in-room appointments were not offered and that the staff was friendly.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 240 we track in total. Recent reviews may not be representative of overall sentiment.

M. J. Sweeting

2 months ago

I really hate coming here and the only thing good about this place is the location. They have no respect for your time, scheduling an appointment for dropoff is pointless because you wait well pass the drop off time to get your pet called back. Then when you pick your pet up it takes forever for them to bring your pet out. No consideration for your time whatsoever. Then they constantly try to upsale you on additional services which are not affordable. This happens each time I come here, one thing I will say is the staff is friendly.

Lisa Jemison

Inconsistent with information provided to their customers. I have been dealing with them for years and it’s always something, but I stuck around for the health of my pets. However, who offers a plan that’s paid for monthly, services aren’t consistent, and additional money is always wanted for things that are included in the plan? It’s a total scam I’m realizing! I literally pay $350 a month for this plan on my 3 fur babies and all for nothing is the way I have been feeling lately. Needless to say I’m cancelling my plan and getting pet insurance through my job. Very disappointed!

Martha Zoraya Avila

Heather Peterson

Wont do in room appointments, only drop offs. Worthless when your baby is not feeling well and afraid of people due to events previously. Won't bother ever again with this place.